Casa sulla Baia

Casa sulla Baia

Casa sulla Baia

terms and conditions

cancellation policy

A 50 % refund will be made for cancellations received more than 21 days (45 days in July and August) before date of arrival, no refund thereafter.


Check-in: from 03:00 PM Check-out: by 10:00 AM Early check-ins and late check-outs are subject to availability.

free parking

on the main street just in front of the house. Baia del Gambero is a fairly safe place: there are two automatic gates and a guard service at the entrance. Access is reserved exclusively for guests and residents.

short-term rental

The rental contract must be signed, in accordance with Italian laws. The tenant must also provide a copy of passport to allow the owner to register the guest’s details in the police website.


Only checked-in guests are allowed on the property. No smoking inside the house. Quiet time from 00:00 to 08:00 AM

pets not allowed

Sorry, this house does not accept pets

acceptance of rules, terms, and conditions

The reservation of the property implies acceptance of these regulations. The person making the reservation is personally responsible, even for accompanying individuals.

services included in the price

Bed sheets, towels, hairdryer, air conditioning (hot/cold), tv, wireless network, kitchen, washing machine, iron, solarium terrace, and access to the sea.

check-in and check-out

Check-in: from 03:00 PM - Check-out: by 10:00 AM Different check-in and check-out times must be communicated and authorized.

rates and payment methods

Prices are in euro (€) and the applied rate is per night for the entire vacation home and the requested period. The rate is all-inclusive (up to 6 people) and includes taxes and included services. The agreed price includes utilities (electricity, water), kitchen linens, bed linens, and bathroom linens.

booking and deposit

it is possible to make an online reservation using the booking system on our website When booking at our vacation home, the customer must select acceptance of these terms and conditions. Without consenting to the acceptance of these rules, the web system does not allow booking. To make a reservation, you must provide your details, a phone number, an email address, the vacation period, and the number of people. to confirm the reservation, a deposit/advance calculated during the booking phase must be sent. the deposit can be paid by bank transfer, paypal, or credit/debit cards processed by paypal. the remaining balance must be paid before check-in. For reservations made within 21 days before check-in, the full amount is due. the guest has 24 hours to make the deposit payment. If the above times are not respected, the reservation will be automatically cancelled, and the accommodation will be made available for new requests. If there are any doubts about the use of the online booking system or unsuccessful payments, you can request quotes and information through the form on the "contact" page of the website Please provide your correct contact information for easy communication.

cancellation penalties

A 50 % refund will be made for cancellations received more than 21 days (45 days in July and August) before date of arrival, no refund thereafter.

damages and shortages

In the event of any damage or shortages, the guest will be required to compensate as assessed by the owner before departure. Guests are asked to take care of the property diligently to avoid damage compensation requests.

rules during the stay

Check the efficiency of the apartment and inform us of any anomalies or deficiencies within 24 hours of your arrival; do not wait until the day of departure to inform us. Making key duplicates is strictly prohibited: unauthorized entry violation constitutes a serious criminal offense. In case of key loss, a reimbursement of €100.00 is required for the damage caused. Staying in the house with more people than the maximum allowed and agreed upon is prohibited. Entering strangers without prior communication to the owner and receiving explicit consent is forbidden. Organizing parties is prohibited. The house is delivered clean and functional. The guest must provide daily apartment cleaning and is responsible for its integrity; moving furniture from its position is prohibited. Upon returning the property, the customer must leave the apartment in acceptable conditions, especially cleaning the kitchen and dishes, which must be returned clean and orderly, under penalty of an additional €30.00 charge. Guests must also empty the refrigerator and trash. Midweek cleaning is possible upon request, for a fee. The tenant must observe the rules regarding peace, especially at night, avoiding noisy disturbances. parents are asked to constantly watch their children to prevent disturbances. Smoking is strictly prohibited inside the apartment; the terrace and the garden can be comfortably used for smoking. Please use the ashtrays. The guest undertakes to take the utmost care of the entrusted property. Utensils and other house facilities (chairs, blankets, etc.) must not be used or taken outside the house. All failures will result in charges assessed by the delegate. Guests will be held responsible and must compensate for any damages, breakages, or losses of property (even if caused by visitors/friends/relatives) during their stay at the accommodation. Replacements must be of the same quality as the originals. failures caused by the tenant or those of ordinary maintenance will be charged to the tenant. It is strictly prohibited to take laundry outside the accommodation. Sunscreen and oil, makeup, and hair dyes can permanently stain bed linen, sheets, and towels. therefore, please be careful when using these products. If stains do not come off despite efforts, you will be charged a cost to replace the linen. It is strictly forbidden to bring/install and fill water on the terrace with pools and/or similar of any size and shape. In case of non-compliance, the guest will be immediately removed from the vacation home, and the competent judicial authority will be contacted to assess damages. The customer expressly exempts the owner from any liability for direct or indirect damages that may result from unavoidable interruptions of essential services, such as electricity and water. Information leaflets and tourist information are provided inside the apartment for guests. For additional information, guests can inquire with the owners. We decline all responsibility for the loss, theft, or damage to objects of your property left in the rooms or for any accidents, thefts, or damages to people or things solely because they occurred within the property.

As provided by Article 13 of Legislative Decree 196/03, Casa sulla Baia will process personal data provided by you in accordance with the regulations on the protection of personal data. The competent forum for any dispute arising from the execution and/or interpretation of these terms and conditions will be the court of Catania. This regulation (terms and conditions) is immediately effective. Failure to comply with even one of the rules described results in the cancellation of the reservation and the removal of guests from the property with the loss of any amounts already paid.

Please book for the correct amount of staying guests and update us with changes.

Casa sulla Baia can not accommodate more than 6 people in total (including kids). The 3 bedrooms sleeps up to 2 each. More than 6 pax can not stay. No visitors are allowed. If you need additional accommodation, please get in touch so we can recommend accommodation options in the area.